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CyberDome Inc. (“CyberDome,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals and organizations that visit our website (cyberdome.ca) or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, in compliance with Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 

 

1. Scope

 

This Privacy Policy applies to:

 

• Visitors to our Website,

• Clients using our IT, cybersecurity, or consulting services, and

• Individuals who contact CyberDome for inquiries or support.

 

It does not apply to third-party websites linked from our Website.

 

 

2. Information We Collect

 

We may collect the following types of personal information:

 

• Contact information: name, email, phone number, mailing address.

• Business information: company name, job title, IT infrastructure details (only as required for service delivery).

• Account information: usernames, login credentials (if client accounts are created).

• Technical information: IP addresses, device/browser details, usage data (via cookies or analytics tools).

• Support/communications: messages, requests, or feedback you provide.

 

We collect only what is reasonably necessary for business purposes.

 

 

3. How We Use Personal Information

 

We use personal information for:

 

• Providing cybersecurity, IT, and consulting services,

• Responding to inquiries or support requests,

• Improving our Website and service offerings,

• Security monitoring and fraud prevention,

• Compliance with legal or regulatory obligations.

 

We do not sell or rent personal information to third parties.

 

 

4. Disclosure of Information

 

We may share personal information only with:

 

• Service providers (e.g., cloud hosting, payment processors) bound by confidentiality and security obligations,

• Regulators or law enforcement if required by law,

• Business partners with your consent when delivering joint services.

 

 

5. Data Security

 

CyberDome uses industry-standard safeguards to protect personal information, including:

 

• Encryption, firewalls, and access controls,

• Role-based access to sensitive data,

• Regular security assessments and monitoring.

 

No system is fully immune to cyber threats; users are also responsible for securing their own devices and networks.

 

 

6. Data Retention

 

We retain personal information only as long as necessary to fulfill business or legal purposes. Data that is no longer required will be securely deleted or anonymized.

 

 

7.Your Rights

 

Under PIPA and PIPEDA, you have the right to:

 

• Access the personal information we hold about you,

• Request corrections to inaccurate or incomplete information,

• Withdraw consent (subject to legal/contractual restrictions),

• File a complaint with the Office of the Information and Privacy Commissioner of Alberta (OIPC) if you believe your rights are violated.

 

Requests can be made by contacting us at privacy@cyberdome.ca.

 

 

8.Cookies and Analytics

 

Our Website may use cookies or analytics tools to improve functionality and measure traffic. You may disable cookies in your browser, though some features may not work properly.

 

 

9.International Transfers

 

Although CyberDome primarily stores and processes data in Canada, certain service providers may process data outside Canada. In such cases, your information may be subject to the laws of that jurisdiction.

 

 

10.Updates to this Policy

 

We may update this Privacy Policy from time to time to reflect changes in laws, practices, or services. Updates will be posted on this page with the revised effective date.

 

 

11.Contact Us

 

For privacy-related questions, access requests, or complaints, please contact:

 

CyberDome Inc.