In The Community

As one of a top player on the security and information technology, CyberDome provides products and services that address some of the nation’s most critical issues. 


But our contribution doesn’t end with a commitment to support our country’s needs and economic growth. As a responsible citizen, we also play an active role in helping to strengthen the quality of life in our country and the communities where we live and work.

Special Offers

For first responders, emergency medical professionals and essential workers in light of COVID-19

CyberDome is offering 2 month free Personal computer remote IT services for first responders, medical staff and essentials service providers as way of saying thank you.

We thank all first responders, emergency medical professionals and all essential service providers for your patience, professionalism, hard work, sacrifice, and commitment during the COVID-19 pandemic.

 

Your personal and professional sacrifices do not go unnoticed. Many of you have sacrificed time with loved ones, self-care, and your own safety. 

Free Remote IT services offer frequently asked questions (FAQ)

What services included on the free remote IT computer repair services offer?

The free remote online computer repair & IT support offer includes computer related help on secure remote connection or over a phone using known secured  third party commercially available tools.

Free Remote Online Computer Repair & IT support offer includes the following services:

*Computer optimization for maximum Performance

*Free consultation 

 

*Data Backup and Storage Devices

*Printers-Setup and Troubleshooting

*Email setup and Wi-Fi Connectivity

*Virus and malware removal

*Trouble shooting software issues

*Software installation and many more.

For more information please call us @587-432-2969 or email us @Info@cyberdome.ca

What is Remote IT help or computer services?

The phrase, remote IT services, refers to a system that allows a person to connect with and use a specific computer or network from a remote location. That way, your IT consultants won’t have to make you wait until they can physically come out to the office or your home when you experience a problem. They can address your concern remotely using remote access software.

Who is eligible for free IT remote support?

First responders, emergency medical professionals and all essential service providers listed on Alberta government.

How long does the offer last?

The offer is available between April 15, 2020 to May 15, 2020.

Can you replace my hard drive or upgrade a memory?

Currently, Majority of services that requires in-person repair is on hold due to COVID -19 measures and the free offer only includes remote login services.

Can I trust remote login session?

Remote access is necessary for IT technicians to provide timely support, conduct routine updates, and reduce the cost of location visits. Furthermore, while it may seem like a security breach to grant remote control over your systems, it’s actually no less secure than allowing someone to log-on in person.

That said, there are precautions you should follow to ensure the security of your personal files  and to safeguard the sensitive information of your clients/Business.

CyberDome technicians only work or login to your system if you approved and granted access to your computer. CyberDome will not call or email  you  unless you call us or email us to get the free offer.

CyberDome technician will login to your system and fix the issue you are having while you are watching on remote what we are doing on your computer or you could ask the technician over a phone or chat.  

Please, let us know if you have any questions or concerns. For more information please call us or email us . 

Is there any charge for the service offer?

No, There is no charge for the free remote IT service offer . CyberDome technician will never ask you any money for the free service offer.

Do I have to do a backup before I call or email for the free service offer?

 

We’ll do our best to preserve the data on your computer, but we always recommend keeping a backup of your information.

CyberDome understands that your data may be valuable to you. Data loss during service is always a possibility, and in some cases, data may be unrecoverable, erased, or reformatted during service.

For this reason, it is your sole responsibility to back up all existing data, software, and/or programs from your product, and to decide whether to erase any such data from your product, prior to receiving service.

 

CyberDome is not responsible for loss, recovery, or compromise of data, software or programs, or loss of use of your product or other equipment arising out of the services provided by CyberDome.

 

You represent that your product does not contain any illegal files or data. 

Do I have to make an appointment ?

Simply call ,text or email; us so we could arrange the best time for both of us to help you out the best we can on remote IT services.

Do I need identification to prove I am essential worker?

We may ask some questions to verify you are essential worker to be eligible for the offer only. We don't ask any other information that compromise your privacy.

 

CyberDome IT & Computer technicians

Our technicians are professionally trained to support you with any request you have regarding the efficient repair of your computer or device.

Our certified and experienced computer technicians are ready to help you with proven diagnostics processes and extensive in-house resources to investigate reported symptoms and provide options for resolution.

Important Note: The offer doesn't include any computer issue that require in person repair or troubleshooting. It is only limited to a remote online support.

For more information please contact us :

587-432-2969

Info@cyberdome.ca

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587-432-2969

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