Responding to Coronavirus

As we continue to monitor the situation with Coronavirus (COVID-19), we are taking steps to help protect the health and well-being of our customers and partners.

CyberDome is committed to caring for the health and well-being of our partners and customers and playing a constructive role in supporting local health officials and government leaders. Read about the latest decisions being made by the company and the actions being taken in preparation for COVID-19.

 

Please be assured that CyberDome is taking measures to help our customers, staff and partners to ensure the safety of the broader CyberDome family.

We have taken special precautions, which we want to share with you, and also want to remind you of some options you have available so that we may serve you as efficiently and appropriately as possible.some of the practices we are putting into place to address business continuity in the short and long term as follows:

  • Our Computers,tablets, phones and all digital devices  get cleaned regularly as a matter of standard procedure.

  • Tools and Diagnostics products get cleaned daily, and more frequently as needed).

  • Our employees are following guidelines on washing their hands frequently.

  • We continue to encourage employees not feeling well, or those who may have come in contact with someone who is ill to refrain from attending work.

  • Devices  for service are cleaned before being serviced and prior to being returned to you. 

  • Our employees will wear gloves and cover their mouse and noise with a mask on -site tech services as needed.

  • Given the circumstances, we ask for your patience and sensitivity as service turnaround times may be longer than usual for some tech services and computer repair.

  • We encourage our customers to call, text or email us to help your business and solve issues you are having to arrange a remote support.

  • We are living in uncertain times with the recent threat of a global pandemic in our midst. Every business is struggling with how to keep their businesses running while keeping their employees and customers safe. Companies are putting in drastic measures such as canceling events, eliminating business travel and in-person meetings, and having employees work from home. CyberDome is actively dealing with these topics, and We are all struggling with the same issues.

  • Business continuity of our customers and partners is our priority in this unprecedented time.We are working through how to enable remote work most effectively, while keeping safety at the forefront.

              Staying safe while working remotely

  • We have identified and reviewed multiple reports related to the criminal use of COVID-19 as potential bait, whether that be phishing emails, domains, malware, etc. While its use is not unexpected, with criminals always trying to leverage large events to their advantage, it is disappointing to see at a time when the world needs to come together that there are those who have scant regard for the sense of community. 

  • CyberDome will work hard to protect you from this online threats on this unprecedented time.

               We are here for you!

      

      Effective March 25, 2020, all our employees are working remotely and            have the ability to perform all their activities and responsibilities from              their home office with some exception.

      CyberDome is totally prepared to handle the day to day activities and            maintain operations remotely.

      Our industry is proving how important its critical network infrastructure is        while we practicing social distancing.

      Thank you for your continued trust and confidence in CyberDome Inc.

      We wish you, your families and your communities’ strength and                      perseverance during this uniquely challenging time.

      Visit our Covid-19 page for full statement and other updates.

   

            Let's work together! Stay safe !

Manage your business through COVID-19.

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We remain committed to ensuring that your business needs are met. Stay connected. It safe and easy to use.

Keep your staff safer online and stay connected even when you’re apart.

we’re committed to providing as much support as possible.

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587-432-2969

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